Uniting cash professionals from financial institutions, retail businesses and the supply chain to gain unique, specialist insights.
Special Promotion: The first 50 bookings at the Sheraton Charlotte Hotel will be eligible for a discounted room rate of $189 per night.
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Cash in the USA is a premier conference that brings together cash industry professionals, financial institutions and stakeholders across the supply chain to explore and discuss industry best practices.
Join us in 2025 for the next Cash in the USA. We’ll be bringing the retail banking industry together for an evening of networking before the main conference.
The following conference day will feature an agenda filled with industry experts focused on the complex challenges and opportunities in the market and how best practice can be applied.
An exclusive workshop designed for treasury professionals from leading financial institutions to address the complexities of commercial cash management and share industry best practices.
1A full-day forum dedicated to exploring the most pressing challenges and emerging opportunities facing senior representatives from the largest financial institutions.
3A focused three-hour workshop bringing together the key players in the cash ecosystem — including CIT providers, hardware innovators, and maintenance leaders — to address challenges and future strategies.
2The annual meeting of the nation’s largest banks, uniting to shape the conversation around the long-term future and sustainability of cash across the country.
4
This exclusive workshop unites senior, treasury professionals from the largest financial institutions across the United States to address the challenges and nuances that arise from Commercial Cash Management.
Through in-depth discussion and collaboration, attendees will explore new strategies and innovative technologies to streamline processes and increase the efficiency of their services.
Attendance to this session is invite only, please contact Kira Frye, kfrye@cmsanalytics.com, if you wish to attend.
Supported by the Cash Leadership Forum, this exclusive workshop brings together select suppliers to discuss banking initiatives that enhance productivity and effectiveness across the cash ecosystem.
Join us for a unique opportunity to provide direct input to leading financial institutions, strengthen industry relationships and help shape the future of cash operations.
This session is strictly invite only, for more information please contact Luke Curry, lcurry@cmsanalytics.com.
Industry Networking
We will be bringing the cash industry together the night before the main conference for an evening of mini golf, drinks and refreshments.
This networking event will provide a great opportunity to engage with fellow industry experts and peers.
The first bus leaves the hotel at 5:00pm and there will be buses back to the venue from 9:00pm.
Lee Williamson, CMS Analytics
We’re delighted to bring together institutions from across the cash ecosystem for a full day of conversations on the most important issues shaping the future of the cash industry.
Tim Moore, U.S. Congressman
We are delighted to welcome Congressman Tim Moore of North Carolina as our keynote speaker. Congressman Moore’s co-sponsorship of the Payment Choice Act highlights his commitment to ensuring cash remains a viable payment option for all Americans. In his address, he will share insights on the legislative process behind the Act, its future path, and the broader importance of cash for communities and businesses in North Carolina and across the United States.
Luke Curry, CMS Analytics
Luke Curry of CMS Analytics will examine how consolidation, outsourcing, and technology have reshaped the cash cycle — creating a more commoditized, technology-dependent, and scalable ecosystem. As provider roles have evolved, so too has the balance of control.
Fewer, larger players and more full-service models have brought new capabilities, but also new responsibilities. Banks increasingly rely on vendors for execution, while providers play a more integrated role in managing infrastructure and performance.
This presentation explores how the landscape has evolved, the opportunities and risks that come with these changes and why visibility, communication and coordination between banks and providers will be key to shaping a resilient and future-ready ecosystem for all.
Andrea Brooks, CMS Analytics
Lauren Slaughter, Cennox
Peter Pizzutelli, Diebold Nixdorf
Andrea Brooks of CMS Analytics will discuss the evolution of domestic cash trends and customer needs, along with the new challenges and opportunities emerging across the cash cycle.
The cash ecosystem is adapting, finding innovative solutions to address the new cash environment and better service their customers.
This panel will examine how these shifts are affecting service models and align buyers and sellers on the current state, future vision and collaborative actions required to make the cash cycle more efficient, resilient and customer centric.
Brendan Doyle, CMS Analytics
Brendan Doyle of CMS Analytics addresses the increasing complexities of the cash supply chain, noting the growing pressure on financial institutions to enhance visibility and improve performance.
This presentation introduces the concept of Cash Cycle Orchestration – a fresh, holistic framework to help manage and improve the end-to-end cash lifecycle.
By combining data and technology, financial institutions can enhance visibility and control of the cash cycle. Orchestration uses a variety of tools to bring all aspects of the cash cycle together, recognizing interdependencies, ensuring visibility and driving productivity.
Lee Williamson, CMS Analytics
Frank DiGangi, Wells Fargo
Lee Williamson of CMS Analytics examines the ongoing evolution of traditional self-service channels, highlighting the need for organizations to adapt their strategies to effectively integrate these tools into their networks.
We’ll share our perspective on the role orchestration plays in enabling a successful self-service strategy and how it can enhance your organization's processes.
By identifying and resolving inefficiencies in the cycle, initiatives such as replenishment, service levels, and availability, can be improved customer experience.
An interactive, audience-driven session where participants can test their knowledge and quick decision-making skills with industry peers.
Robert Bujas, Federal Reserve
Robert Bujas of the Federal Reserve will discuss how, despite the rapid growth of digital payments, cash continues to play a vital role in the U.S. payments ecosystem, facilitating millions of transactions each day.
With insights into regional trends and recent industry responses, the presentation provides an overview of how cash is adapting to societal needs and the importance of maintaining a robust infrastructure that facilitates access for consumers.
With various factors influencing the industry as we know it, it is important we are positioned to embrace innovation that will improve the overall efficiency of the cash ecosystem.
Scott Johnson, Brink's
The ATM ecosystem in the U.S. has long been challenged by a patchwork of settlement processes, with differences across ATM models, software, and owners creating inefficiencies and risk.
In this session, Bank of America’s Jennifer Raley and Brink’s Scott Johnson will share how the ATM Standardization Initiative is tackling this issue head-on by uniting financial institutions and the supply chain around common practices.
Through collaboration, the industry is building a simplified, model-agnostic servicing framework — reducing cost and risk, while unlocking a smoother, more consistent customer experience nationwide.
Brendan Doyle, CMS Analytics
Hans Anderson, Synovus
Robert Norman, Fifth Third
Kira Frye of CMS Analytics leads a panel exploring how financial institutions are expanding their treasury management offerings, with greater control of in-house cash services creating opportunities to strengthen client relationships and drive retention
This panel will explore how banks can create greater "stickiness" by white-labelling services such as cash ordering and deposit tracking—functions traditionally left to armored transport providers.
By owning more of the client-facing experience, FIs can improve visibility, responsiveness, and overall satisfaction. Panelists will discuss practical strategies, implementation models, and how this shift changes the client perception of their banking partner.
Lee Williamson, CMS Analytics
Today’s conference has featured participation from leading financial institutions across the United States, with discussions spanning self-service strategies, supply chain evolution, industry innovation, and more
The Cash Leadership Forum is an advisory group assembled of senior leaders from the largest financial institutions in the United States, Canada and the UK who have a shared interest in the sustainability of cash.
This half-day workshop provides a platform for industry peers to connect and discuss the latest challenges and opportunities that are facing the industry. Through a combination of peer-led discussions, presentations and exclusive reports the forum enables attendees to share experiences and insights to identify innovative solutions to aid the efficiency of cash processes.
If you are interested in joining the Cash Leadership Forum, please contact Lee Williamson, lwilliamson@cmsanalytics.com.
Expert guests from the industry will join us and provide perspectives as we discuss, debate and analyze a range of pertinent topics.
Andrea joined CMS Analytics in 2002 after completing her PhD in Pure Mathematics and Computer Science. She became President in 2009 and has since overseen phenomenal growth, leading CMS to have operations in over 31 countries. Andrea is also a Chartered Mathematician and a Member of the Institute of Mathematics and works to promote maths education and careers. She also provides advice and guidance at conferences and universities on maths, computer science and women in business.
National Account Executive, Cennox
Lauren has over 15 years of experience in the retail banking industry, and in her role, she collaborates with global partners to deliver agile strategies that drive success in both retail and financial institutions. Lauren's extensive experience enables her to craft transformative, customer-centric solutions, ensuring her clients remain competitive in an ever-evolving landscape. Lauren holds a Bachelor of Arts in Marketing from Walsh University.
Congressman, House of Representatives
Congressman Tim Moore represents North Carolina's 14th Congressional District and is a member of the House Committees on Financial Services and the Budget. He previously served as Speaker of the North Carolina House of Representatives for a decade, driving transformative policies in the state, championing infrastructure development, education reform, and job creation. A lifelong resident of Kings Mountain, North Carolina, Congressman Moore earned his B.A. in Political Science from the University of North Carolina at Chapel Hill in 1992 and his Juris Doctor from Oklahoma City University School of Law in 1995.
Senior Manager of Global Advisory Services, Diebold Nixdorf
Peter is a Senior Manager of Advisory Services at Diebold Nixdorf, consulting for the largest financial institutions in North America. Peter’s analyses center around optimizing financial institutions’ physical delivery solutions, from an operational efficiency and customer experience standpoint. Over the last 20 years, he has developed numerous customer experience measurement programs that have been tested and implemented across the globe.
Prior to working at Diebold Nixdorf, he was a Senior Market Research Manager at M&T Bank where he was responsible for measurement and analysis of customer experiences, across all business lines and touchpoints. Before that, he worked for Nielsen where he managed large scale customer experience measurement programs for clients such as Amazon, McDonald’s, and Nestle.
Peter holds a Master of Business Administration from University of Buffalo School of Management and currently resides in Buffalo, NY.
Founder & Chairman
Brendan Doyle founded CMS Analytics in 1991, following both the completion of his MBA at Manchester Business School and a career at the Royal Bank of Scotland (RBS). With over 20 years of consultancy experience, Brendan has made significant contributions to the payments and cash management industry. He pioneered the introduction of ‘Just in Time’ cash deliveries into UK retail banking and developed cash optimisation software now used by the majority of the top 100 UK retailers. Brendan is also a regular guest speaker at international conferences focused on cash and payments.
Managing Director
Lee joined CMS Analytics in 2014 as Research Analyst to focus on both internal and external research. After developing a strong knowledge of CMS Analytics’ international markets, Lee now leads commercial development for the business. Within this role, he works with both financial institution and retail clients to undertake tailored projects and optimization solutions. Lee graduated with a BBA from Lancaster University in 2012, including a year at McGill University in Montreal, Canada.
Assistant VP
Robert Bujas is the Assistant Vice President over the FedCash Services Support, Admin, and Engagement group where he currently serves as the program manager for Cash Visibility, which is a multi-year collaborative initiative with the Federal Reserve Bank (FRB) and the cash services industry to develop standard electronic data exchanges between the FRB and cash industry partners.
Robert’s Fed’s experience spans over 22 years holding positions of increasing responsibility where he served as the product manager over the FedCash applications and spent a portion of his Fed career in FRB Cash Services where he managed Cash Operations and lead several of the Federal Reserve Bank’s District programs.
Robert holds a Bachelor of Science, in computer information systems from the University of Phoenix.
Executive Director ATM Performance & Branch Adoption
National Account Manager
Kira Frye began her sales career in 2012 after earning a bachelor's degree from Arizona State University. She brings extensive experience across multiple industries, including logistics, human resources, finance, and accounting.
As a National Account Manager at CMS Analytics, Kira is instrumental in the company’s U.S. expansion, specializing in commercial cash management solutions for financial institutions.
She further strengthened her expertise by earning an MBA from San Diego State University in 2017, enhancing her business acumen and strategic insight.
Cash Cycle Manager
Luke joined the operations team at CMS Analytics in 2021 after graduating from The University of Manchester with a First Class BA (Hons) in Economics.
Luke now sits in the commercial team where he works with clients across the US, and specializes in driving macro and microeconomic efficiencies to clients.
We are now accepting sponsors for 2025! Get in touch for more details on sponsor packages.
Image gallery from Cash in the USA 2023 & 2024
Past attendees from Cash in the USA 2023 & 2024
The first 50 registrations will be eligible for a discounted room rate at the Sheraton Charlotte Hotel, at $189 per night. The room rate will apply for Monday 6th & Tuesday 7th October 2025.
If you are an industry vendor or interested in sponsorship opportunities, please contact us.
Sheraton Charlotte Hotel, NC
555 S McDowell St Tower, Charlotte, NC 28204, United States
Registration Contact
Name: Ryan Ellis
Phone: +1 (941) 260-2650
Email: info@cashintheusa.com
9:00 – 9:50am
Conference begins:
10:00am
Drinks reception with canapes:
4:15pm – 6:45pm
The Sheraton Charlotte Hotel is approximately 7 miles from Charlotte Douglas International Airport, making it a 17 minute drive away depending on traffic. A bus service also runs directly from the airport, which takes around 40 minutes depending on traffic.
The Sheraton Charlotte Hotel is located just an 8 minute walk away from the nearest tram stop, and a 30 minute train ride away from the Amtrak Charlotte Station, with national rail connections.
The Sheraton Charlotte has parking at $10 per hour or $25 per day. They also offer valet services at $35 per day, and electric vehicle charging stations.
We are pleased to be able to offer a discounted room rate of $189 per night at the The Sheraton Charlotte Hotel for the first 50 registrations. The room rate will be available on Monday 6th and Tuesday 7th October 2025.
Home to 18 Fortune 1000 companies, Charlotte is a vibrant, growing city with many attractions. While you’re in town, make the most of the birthplace of NASCAR and visit the NASCAR Hall of Fame or Charlotte Motor Speedway. If motorsport isn’t your thing, visit the Market at 7th Street for a taste of local food and brews. From coffees at lunch, beers and pizza, dumplings, to over 100 types of cheese, you are sure to find your thing. There’s also The Levine Center for the Arts, which actually contains four centers: the Bechtler Museum of Modern Art, Harvey B. Gantt Center for African-American Arts + Culture, John S. and James L. Knight Theater, and Mint Museum Uptown. Three of the museums showcase art, history, and culture; the Knight, meanwhile, is a performance venue. There’s also Romare Bearden Park, which celebrates Charlotte-born, African American writer and artist Romare Bearden.
