Andrea Brooks, CMS Analytics
Andrea joined CMS Analytics in 2002 after completing her PhD in Pure Mathematics and Computer Science. She became President in 2009 and has since overseen phenomenal growth, leading CMS to have operations in over 31 countries. Andrea is also a Chartered Mathematician and a Member of the Institute of Mathematics and works to promote maths education and careers. She also provides advice and guidance at conferences and universities on maths, computer science and women in business.
Conference September 29 - Main Conference
Availability: How FIs Can Get It Right
Financial institutions are inundated with operational data from fragmented systems, monitoring tools, and a myriad of intelligent platforms. Yet more data and diligent target tracking does not automatically translate into better outcomes. Siloed reporting and overlapping performance targets often create noise instead of clarity.
This presentation explores how organizations can cut through complexity to focus on what matters most: availability. It will examine practical strategies for aligning metrics with business outcomes, balancing short-term performance against long-term resilience, and making smarter operational decisions without defaulting to increased spend.
Attendees will gain insight into how leading institutions are improving availability through data-driven operational practices rather than heavy-handed costly interventions.
Conference September 29 - Main Conference
Panel: Availability Through the Vendor Lens
Across the United States, cash-in-transit providers play a critical role in keeping the cash ecosystem functioning smoothly. From servicing ATMs and branches to supporting retailers and commercial cash movement, CITs sit at the center of the operation. As expectations around service efficiency, and reliability continue to rise, their role in maintaining availability has never been more important.
In this session, we will hear from leading CIT providers on their perspectives on ensuring availability across a complex and evolving cash landscape. The discussion will explore and examine how different business models alongside the presence of new challenges and opportunities across the market are transforming day-to-day operations.
As demands on the cash ecosystem continue to grow, what will it take for CITs to maintain availability strong across the country?