As the payments landscape continues to evolve, cash has demonstrated remarkable resilience. With post-pandemic trends now firmly established, US consumer cash usage remains stable despite the rapid growth of digital and alternative payment methods. While cash is expected to remain an important, yet diminished, part of the payments ecosystem, ever changing customer attitudes create new demands and opportunities for the industry.

In this presentation, Ryan Ellis, Business Development Manager at CMS Analytics, examines the latest trends in consumer cash usage, explores the forces shaping the future of payments, and outlines the strategic actions needed to ensure cash remains a competitive, efficient, and accessible payment option in an increasingly digital economy.