Cash in the USA 2025

October 6-7, 2025, Sheraton Charlotte Hotel, NC

Uniting cash professionals from financial institutions, retail businesses and the supply chain to gain unique, specialist insights.

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Special Promotion: The first 50 bookings at the Sheraton Charlotte Hotel will be eligible for a discounted room rate of $189 per night.

Brought to you by CMS Analytics logo white

About the event

Cash in the USA is a premier conference that brings together cash industry professionals, financial institutions and stakeholders across the supply chain to explore and discuss industry best practices.

Join us in 2025 for the next Cash in the USA. We’ll be bringing the retail banking industry together for an evening of networking before the main conference.

The following conference day will feature an agenda filled with industry experts focused on the complex challenges and opportunities in the market and how best practice can be applied.

Themes covered

Changing Cash Use

Changing consumer preferences are influencing how cash is used within society. How will this affect cash infrastructures across the globe?

1

Innovations in Cash

Throughout the cash cycle, new technological innovations are coming to market. How can financial institutions utilize these to drive efficiencies?

2

Customer Needs

The needs of personal and commercial customers are changing. How can financial institutions adapt to improve customer experience?

3

The Future of Cash

Payment methods have evolved at varying rates across the globe. What can the U.S. learn from other economies to prepare for the challenges of tomorrow?

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October 6 – Pre-Conference Workshops

1pm - 4pm

Solving the Complexities of Commercial Cash Management

This exclusive workshop unites senior, treasury professionals from the largest financial institutions across the United States to address the challenges and nuances that arise from Commercial Cash Management.

 

Through in-depth discussion and collaboration, attendees will explore new strategies and innovative technologies to streamline processes and increase the efficiency of their services.

 

Attendance to this session is invite only, please contact Kira Frye, kfrye@cmsanalytics.com, if you wish to attend.

2pm - 4pm

A Connected Cash Cycle: Enhancing Productivity Through Partnership

Supported by the Cash Leadership Forum, this exclusive workshop brings together select suppliers to discuss banking initiatives that enhance productivity and effectiveness across the cash ecosystem.

 

Join us for a unique opportunity to provide direct input to leading financial institutions, strengthen industry relationships and help shape the future of cash operations.

 

This session is strictly invite only, for more information please contact Luke Curry, lcurry@cmsanalytics.com.

5pm - 8pm
speaker-1

Industry Networking

Opening Reception

We will be bringing the cash industry together the night before the main conference for an evening of live music, drinks and refreshments. This networking event will provide a great opportunity to engage with fellow industry experts and peers.

October 7 – Main Conference

9am

Registration and Networking Breakfast

10am
speaker-1

Lee Williamson

Welcome

10:10am

The Cash Landscape in the United States

This session will provide an update on the latest cash usage and payment trends here in the US. The analysis covered will offer attending FIs an understanding on the cash ecosystem, cash storage methods for consumers and the overall accessibility of cash nationwide.

10:40am

Domestic Cash Trends & Supply Chain Challenges

Following the domestic outlook, we explore how trends seen here in the US compare to our peers from around the globe. In this panel, experts from UK and European Banks will give an update on how cash use is changing overseas and how they plan to overcome the new challenges this brings.

11:10am

Refreshments and Networking

11:40am
speaker-1

Harriet Coverley

ATM Recyclers: An Action Plan

ATM recycler technology has long been a critical part of enhancing cash operations in Europe, but uptake here in the U.S. is significantly slower.

 

In this presentation, CMS Analytics will discuss how European banks have successfully deployed recyclers and outline potential lessons for U.S. institutions.

 

This includes considerations for your implementation plan, supercharging your multi-denomination strategy and best practice for reconciliation.

12:10pm

The Future of Your Self-Service Network

In this panel discussion, leading ATM technology providers will discuss the pipeline of new innovative technologies they are creating for the cash industry. They will be joined by banking experts who will outline their strategy at the ATM and critically, what factors they consider when deciding where best to allocate resource.

12:40pm

Lunch and Networking

1:40pm

The Changing Needs of the Customer

How are the needs of the customer changing and how can the industry meet these in the most effective way and improve the experience for for the end user? This session will focus on operational strategies that institutions can deploy to determine this at a micro level and how expand this throughout a entire retail network.

2:10pm

Solving Problems for your Commercial Clients

Following the presentation, In this banking panel, FI treasury experts from leading banks here in the US will share their experiences in solving problems for their commercial clients, including how to help them hold vendors to account and strategies to drive revenue for their business.

2:45pm

Refreshments and Networking

3:15pm
speaker-1

Oliver Clegg

Global Insights & Interactive Panel on the Future of Cash

The role of cash in society is changing across the globe. This is affecting the cash supply chain; creating both challenges and opportunities for banks.

 

This presentation will provide a global perspective on advancements in cash infrastructures and look ahead to offer actionable solutions.

 

Institutions that understand and integrate these trends into their current practices will be best positioned to navigate the challenges of the future.

3:50pm
speaker-1

Lee Williamson

Closing Remarks

4:00pm

Drinks Reception

October 8 – Cash Leadership Forum

9:00 - 12:00

Cash Leadership Forum Workshop

The Cash Leadership Forum is an advisory group assembled of senior leaders from the largest financial institutions in the United States, Canada and the UK who have a shared interest in the sustainability of cash.

 

This half-day workshop provides a platform for industry peers to connect and discuss the latest challenges and opportunities that are facing the industry. Through a combination of peer-led discussions, presentations and exclusive reports the forum enables attendees to share experiences and insights to identify innovative solutions to aid the efficiency of cash processes.

 

If you are interested in joining the Cash Leadership Forum, please contact Lee Williamson, lwilliamson@cmsanalytics.com.

Expert speakers - 2025

Expert guests from the industry will join us and provide perspectives as we discuss, debate and analyze a range of pertinent topics.

Lee Williamson

Managing Director, CMS Analytics

Oliver Clegg

Data Analyst, CMS Analytics

Harriet Coverley

Data Analyst, CMS Analytics

Looking to Sponsor Cash in the USA 2025?

We are now accepting sponsors for 2025! Get in touch for more details on sponsor packages.

Cash in the USA Gallery

Image gallery from Cash in the USA 2023 & 2024

Previous Attendees

Past attendees from Cash in the USA 2023 & 2024

The premier cash management conference in the USA Register your place

The first 50 registrations will be eligible for a discounted room rate at the Sheraton Charlotte Hotel, at $189 per night. The room rate will apply for Monday 6th & Tuesday 7th October 2025.

FREE

Free pass for attendees from financial institutions and merchants

EMAIL

If you are an industry vendor or interested in sponsorship opportunities, please contact us.

Venue information

Sheraton Charlotte Hotel, NC

555 S McDowell St Tower, Charlotte, NC 28204, United States

 

Registration Contact

Name: Ryan Ellis

Phone: +1 (941) 260-2650

Email: info@cashintheusa.com

Registration & continental breakfast:

9:00 – 9:50am

Conference begins:

10:00am

 

Drinks reception with canapes:

4:15pm – 6:45pm

FAQs

Air

The Sheraton Charlotte Hotel is approximately 7 miles from Charlotte Douglas International Airport, making it a 17 minute drive away depending on traffic. A bus service also runs directly from the airport, which takes around 40 minutes depending on traffic.

Rail

The Sheraton Charlotte Hotel is located just an 8 minute walk away from the nearest tram stop, and a 30 minute train ride away from the Amtrak Charlotte Station, with national rail connections.

Car

The Sheraton Charlotte has parking at $10 per hour or $25 per day. They also offer valet services at $35 per day, and electric vehicle charging stations.

We are pleased to be able to offer a discounted room rate of $189 per night at the The Sheraton Charlotte Hotel for the first 50 registrations. The room rate will be available on Monday 6th and Tuesday 7th October 2025.

Home to 18 Fortune 1000 companies, Charlotte is a vibrant, growing city with many attractions. While you’re in town, make the most of the birthplace of NASCAR and visit the NASCAR Hall of Fame or Charlotte Motor Speedway. If motorsport isn’t your thing, visit the Market at 7th Street for a taste of local food and brews. From coffees at lunch, beers and pizza, dumplings, to over 100 types of cheese, you are sure to find your thing. There’s also The Levine Center for the Arts, which actually contains four centers: the Bechtler Museum of Modern Art, Harvey B. Gantt Center for African-American Arts + Culture, John S. and James L. Knight Theater, and Mint Museum Uptown. Three of the museums showcase art, history, and culture; the Knight, meanwhile, is a performance venue. There’s also Romare Bearden Park, which celebrates Charlotte-born, African American writer and artist Romare Bearden.

Don't miss out! Register your place